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Refund Policy

Play and Trains / Other Programs

Refunds and Credits will not be issued except for the following circumstances:
1. The Refund Request is made 24 hours before the first session.
2. Injury – with proper medical backup, a pro-rata refund can be received.

Athletes can be moved to other similar sessions on different days within the Fall Season. Please email admin@powerwestvball.org with full athlete name and program you would like to switch from and to.

Club Season

This section applies to club season team fees only. It is a summary. The full Refund Policy is on our Club Policies page.

The club has fixed costs for gym rental and coaches, and budgets are built around a fixed number of players. Refunds for club season are not possible except for the following circumstances:
1. Season ending injury, substantiated by a letter from a doctor. If the timing is such that a replacement player suitable to the club is found, we may be able to offer a partial or full refund.
2. Exceptional circumstances, as determined by the Club Director.

There are no refunds for parts of the season missed due to injury, moving, time demands of school, or any other reason. Refunds for the exceptions above are prorated based on the number of weeks remaining in the season (mid-December to mid-May) and are subject to a $250 administration fee.

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